Frequently Asked Questions
Do I need to go to a dealer for service to keep my warranty?
No. Your dealer may not mention that you do not have to return to your dealer for service to maintain your new car warranty. There is no obligation to take your car to any particular repairer.
However a warranty claim may be refused if the car is not serviced to schedule and the logbook stamped as proof. Modern cars need expert attention by specialists. Nobody can be specialists in “All Makes And Models”. Make sure you take your car to some who specialises that vehicle type for the best results.
Unlike many other workshops, including the official dealerships, European Autotech only uses qualified technicians for your Audi or Volkswagen service.
European Autotech use factory equipment, technical information and knowledge defined by original manufacturers for the best possible Audi service or VW service and diagnostics.
Can I use European Autotech and keep my warranty?
Absolutely. At European Autotech, logbook services are carried out as per the manufacturer’s logbook schedule for your specific vehicle make and model. As long as you bring your car in for service within the schedule outline in your manual you will retain your warranty. You will also save yourself some money in the process.
Can European Autotech modify my car?
Of course! European Autotech has been performing Audi and VW servicing in Sydney along with performance and tuning upgrades since 1993. So if you are just looking for a bit more, or a lot more performance, we can help. We work with drivers who are enthusiasts, all the way through to race car preparation.
Performance upgrade and tuning require specialised knowledge and experience as many modifications are outside the parameters of original manufacture. To know what modification you can safely make to your Audi or VW (and won’t damage your car) is a question only experience can answer.
European Autotech is also the APR Master Dealer for NSW. APR engineer only the highest quality tuning solutions for Audi, VW and Porsche vehicles, ensuring the enthusiast the ultimate driving experience, while consistently providing the enthusiast the ultimate in customer care and support.
Can I pay via credit card?
Yes. European Autotech have full merchant facilities and accept most major credit cards, AMEX and EFTPOS payments.
Do you specialise in Audi and VW service and repair?
European Autotech are specialists in VW, Audi, Skoda, Porsche, BMW and Mercedes. Derek has 40 years experience himself and other mechanics are factory trained with over 20 years experience each. While 95% of our work is with these brands we can service other cars for customers when needed.
Specialising in the service and repair of European cars and not “all makes and models”, means European Autotech has more parts in stock for quicker repairs.
European Autotech use factory equipment, technical information and knowledge defined by original manufacturers for the best possible diagnostics.
My car has broken down, can you help?
Yes. European Autotech can help you if your car is needing urgent repair, even if you get left on the side of the road. Call us on (02) 9979 4484 and we will arrange towing to our workshop for repairs.